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We do not see clients at our Woolwich or Bromley offices without a pre booked appointment. If you want to meet with an advisor face to face, please attend one of the Advice Hubs.

Existing Clients: Please contact your caseworker on the email address or telephone number provided.

If you are not an existing client, you can get help by either completing an online contact form, telephoning our advice services or attending an outreach session.

Telephone & Email Housing Advice

Telephone: 020 8854 8848

Email: [email protected]

Monday & Tuesday 2pm – 4pm

Wednesday 10am – 12pm

Thursday 10am – 4pm

Friday 2pm – 4pm

For Emergency Advice when we are closed:

Civil Legal Aid (must be eligible for legal aid) 0345 345 4345

Shelter Helpline 0808 800 4444

Greenwich Council Emergency Duty Team 020 8854 8888

If you are sleeping rough or concerned about someone who is sleeping rough,

please contact Streetlink 0300 500 0914