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Greenwich Housing Rights Opening Times

We do not see clients at our Woolwich or Bromley offices without a pre booked appointment. If you want to meet with an advisor face to face, please attend one of the Advice Hubs.

Existing Clients: Please contact your caseworker on the email address or telephone number provided.

If you are not an existing client, you can get help by either completing an online contact form, telephoning our advice services or attending an outreach session.

Telephone & Email Housing Advice

Telephone: 020 8854 8848

Email: [email protected]

Monday & Tuesday 2pm – 4pm

Wednesday 10am – 12pm

Thursday 10am – 4pm

Friday 2pm – 4pm

For Emergency Advice when we are closed:

Civil Legal Aid (must be eligible for legal aid) 0345 345 4345

Shelter Helpline 0808 800 4444

Greenwich Council Emergency Duty Team 020 8854 8888

If you are sleeping rough or concerned about someone who is sleeping rough,

please contact Streetlink 0300 500 0914

Harriet Thomas No Comments


StreetLink is a platform that connects people rough sleeping in England and Wales to support provided by local authorities and charities. This includes anyone who is sleeping outside, preparing to bed down, or sleeping somewhere not designed for habitation, such as a car. To make these connections, the platform relies on alerts submitted by members of the public and people sleeping rough.

The street link App which is no longer available as of 29th September 2023 to report instances of rough sleeping. 

Please note that the StreetLink App will no longer be available however the website is still available, and they have launched a QR code that can be scanned for an alert to be made using a smart phone. 

What’s staying the same?

StreetLink is still a vital service in helping end rough sleeping and its purpose remains the same – to enable members of the public to connect people sleeping rough in England and Wales to local support that meets their needs.

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Face to Face Outreach Housing Advice Sessions

There are a number of Face to Face Advice Sessions across Greenwich providing advice on a range of issues, including Housing and Welfare and Benefits. An advisor from Greenwich Housing Rights, will be present at the below advice sessions where possible.

You are advised to attend as early as possible, as due to high demand, sessions may be closed earlier than advertised.

Monday 10 am – 12 pm The Forum Advice Hub

The Forum, Trafalgar Road, Greenwich SE10 9EQ

Tuesday 10:30 am – 1:30 pm Migrant Hub Advice Hub (Migrants only)

Woolwich Common Community Centre, Leslie Smith Square SE18 4DW

Wednesday 09:30 am – 12pm Moorings Advice Hub

Moorings Social Club, Arnott Close, Thamesmead SE28 8BG

Wednesday 10am – 12pm St Mary’s Community Centre Advice Hub

St Mary’s Community Centre, 180 Eltham High Street, Eltham SE9 1BJ

Thursday 10am – 12pm Glyndon Community Centre Advice Hub

Glyndon Community Centre, Raglan Road, Plumstead SE18 7LB

Friday 09:30am – 12pm Clockhouse Advice Hub

Woolwich Clockhouse Community Centre, Defiance Walk, Woolwich Dockyward

SE18 5QL